Finding a License Number

Obtaining your license number is necessary for requesting technical support, upgrading your software, and identifying past purchasing history when making new purchases. The software provides multiple methods for finding your license number. There are variances between the codes, so not every method listed below will work in every case.

  • enter list keyinfo at the command prompt
  • enter list security at the command prompt
  • use the menu command Tools ‣ Update Key (the dialog will report the key number at right)

The commands indicate that the program is operating in demonstration mode if no license is found — an indicator that a security key is not currently attached to the computer. The Update Key dialog will produce a warning dialog when no key is connected.

In the event that the information cannot be obtained using any of the techniques above, the license number is also printed on the tag attached to the USB security key.